How we use feedback

We appreciate the time that you spend sending us feedback. Your feedback goes directly to Go Solar Colorado and we use it to troubleshoot bugs, make product improvements and address issues. While we may not respond to every report, we are reviewing and working to address issues as fast as we can.

When you send feedback directly from Go Solar Colorado on your mobile device, you can choose to include important details that can help diagnose issues, such as app version and system data. The more information you include in your report, the more helpful it is for us. For example, when troubleshooting certain types of issues, account-specific information and screenshots can be really valuable in pinpointing and fixing the problem.